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Refund & Returns Policy

30-Day Refund Policy for Somnoseal
Thank you for choosing SomnoSeal. We value your satisfaction and want to ensure that you are completely happy with your purchase. Therefore, we have implemented a 30-day refund policy for the Somnoseal product. Please read the following terms and conditions carefully.

Eligibility:

  • This refund policy is applicable only to purchases made directly from the authorized Somnoseal website or authorized distributors.
  • The refund policy applies to the original purchaser only and is non-transferable.

Timeframe:

  • The refund policy is valid for 30 days from the date of purchase.
  • To be eligible for a refund, you must contact our customer support within the 30-day period.

Return Procedure:

  • To initiate the refund process, please contact our customer support via email at sleep@somnoseal.com and provide your name, date of purchase, and reason for the return.
  • The Somnoseal product and any accessories must be returned to SomnoSeal, Inc. at the following address:
    SomnoSeal, Inc.
    6312 SW Capitol Hwy, Box #115
    Portland, OR 97239

Return Conditions:

  • The product should not have been damaged due to negligence, misuse, or unauthorized modifications.
  • All original accessories, manuals, and promotional materials included with the product must be returned.

Refund Process:

  • Upon receiving the returned product, our team will inspect it to ensure compliance with the return conditions mentioned above.
  • If the return is approved, a refund will be processed within 5 business days from the receipt of the returned product.
  • The refund will be issued using the same payment method used for the original purchase.

Refund Exclusions:

  • Shipping and handling charges, including any additional fees associated with the delivery of the product, are non-refundable.

Defective Products:

  • If the Somnoseal product is found to be defective, please contact our customer support within the 30-day refund period for assistance.
  • Defective products may be eligible for a replacement or a refund, as determined by our customer support team.

We hope this refund policy provides you with the necessary information regarding returning the Somnoseal product within 30 days of purchase.

If you have any further questions or concerns, please do not hesitate to contact our customer support team for assistance.